HachiGuard

Privacy policy

Ce document est disponible en anglais et en grec.

Last updated: 11 November 2026

1. Controller

INWEBPRO Single Member Ltd (INWEBPRO ΜΟΝ. Ε.Π.Ε.), Ir. Polytechniou 73A, 124 62 Chaidari, Greece, VAT number EL997778410. Contact: info@hachiguard.com.

2. This website

This website sets no tracking cookies and loads no third-party scripts or fonts. Our web server keeps standard access logs (IP address, time, page, browser) for security and troubleshooting, for up to 30 days.

If you write to us through the contact form or by email, we use your name, email address, site address and message only to reply to you and, if you become a customer, to provide the service.

If you use the free outside check, we open the public pages of the address you enter, show you the result and keep the address that was checked for up to 90 days. To prevent abuse we also keep, for 24 hours, a one-way fingerprint of your IP address. We do not use it to identify you.

If you ask for the report by email, we keep your email address, the site you checked, the number of findings, your browser type and your IP address. The IP address is kept in full for 90 days for security reasons and is then shortened so that it no longer points to you. We use the email address to send you the report and, at most, one message about HachiGuard. We send you further updates only if you tick the box that asks for them, and every such message has a link that stops them. We keep these details until you ask us to delete them, by writing to info@hachiguard.com. If the report includes a summary in plain words, the list of findings (not your email address) is sent to an AI provider that writes it.

3. The HachiGuard service

For customers, the sensor installed on the website sends us:

  • fingerprints (hashes), sizes and modification times of the watched files;
  • the content of a watched code file when that file is new or has changed, so that it can be analysed and restored;
  • for administrator accounts of the website: the account number, the username, the role and status, and fingerprints (hashes) of the email address and of the stored password hash;
  • names and fingerprints of payment settings, and the internet domains found in them;
  • basic site settings (site address, list of active plugins, registration settings) and versions of the platform, plugins and themes.

The sensor does not read or send customer records, orders, card numbers or the content of your database beyond the items above.

We use this data only to provide the service: detecting changes, alerting you, producing your reports and restoring files. Usernames of your administrators are personal data that we process on your behalf, as your processor.

4. Storage and retention

Service data is stored on our servers in Greece. Event history is kept for 90 days. Baselines and clean copies are kept while the service is active and deleted within 30 days after it ends.

5. Sharing

We do not sell personal data and do not share service data with third parties, except where required by law.

6. Your rights

You may ask for access to, correction or deletion of your personal data, or object to its processing, by writing to info@hachiguard.com. You may also lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).